Terms of service

At Lavender & Lace Boutique, we want you to feel confident and beautiful in every purchase. If something isn’t quite right, we’re here to help with an easy and transparent return process.

Returns must be made within 14 days of purchase

All approved returns will be issued as store credit only

Original receipt is required

 Online Purchases

Returns must be requested within 14 days of delivery

Once approved, items must be shipped back within 5 days

All approved returns will be issued as store credit only

Original shipping charges are non-refundable

 Return Eligibility

To qualify for a return, items must be:

Unworn, unwashed, and in original condition

Tags attached

Free of stains, odors, makeup, or deodorant

Items that do not meet these standards will not be accepted.

The following items are final sale and cannot be returned or exchanged:

Sale or clearance items

Jewelry and accessories

Bodysuits, intimates, and swimwear

Seasonal or holiday merchandise

Customers are responsible for all return shipping costs

We recommend using a trackable shipping method

Lavender & Lace Boutique is not responsible for lost or damaged return packages.

 Damaged or Incorrect Items

Must be reported within 3 days of purchase (in-store) or delivery (online)

Items must remain unworn with tags attached

Once approved, we will offer a replacement or store credit

 How to Start an Online Return

To begin a return, please email us at:

Include:

Order number

Item(s) you wish to return

Reason for return

 Policy Agreement

By purchasing from Lavender & Lace Boutique, you agree to the terms of this return policy. We appreciate your support and are so grateful to be part of your shopping experience!